jiliko Responsible Gaming – Keep It Fun, Keep It Safe

You can set a maximum deposit amount on a daily, weekly, or monthly basis directly from your account settings. Once a limit is active, it takes effect immediately and cannot be increased until the current period ends — this prevents impulsive decisions in the heat of the moment. Lowering your limit, however, takes effect right away. This tool is designed to help you stick to a budget that genuinely fits your lifestyle and financial situation. We strongly encourage all Filipino players to set a deposit limit when they first register with jiliko.

Losing track of time is one of the most common ways gaming sessions stretch longer than intended. jiliko lets you set a session duration reminder so you receive a notification after a set amount of time has passed. You can choose intervals from 30 minutes up to several hours, depending on what works for you. When the reminder appears, it is a prompt to pause, assess how you feel, and decide consciously whether to continue. Taking regular breaks is one of the simplest and most effective responsible gaming habits you can build.

If you feel that you need a longer break from gaming, the self-exclusion tool allows you to suspend your jiliko account for a defined period — from a few days up to a permanent closure. During a self-exclusion period, you will not be able to log in, deposit, or place any bets. This is a firm boundary, not a soft suggestion, and our team will not override it at your request during the active period. If you choose permanent self-exclusion, your account will be closed and your data handled in accordance with our Privacy Policy. We take self-exclusion requests seriously and process them without delay.

Your account dashboard gives you a clear, itemised view of your gaming activity — deposits, withdrawals, bets placed, and session durations — all in one place. Reviewing your activity regularly is one of the best ways to stay honest with yourself about how much time and money you are spending. If you notice patterns that concern you, that awareness is the first step toward making a change. We make this data easy to access because transparency is part of how jiliko supports responsible play. You can filter your history by date range to get a clearer picture of any specific period.

Reality check pop-ups appear at intervals you choose, displaying how long you have been playing and how much you have wagered in the current session. These brief interruptions are intentionally designed to break the flow of play and give you a moment of clear-headed perspective. Research consistently shows that short, regular pauses reduce the risk of problem gambling behaviour. You can configure the frequency of reality checks in your account preferences at any time. We recommend enabling this feature alongside deposit limits for the most effective self-management setup.

Our support team is available around the clock via live chat and email at [email protected]. If you are concerned about your own gaming habits or those of someone you know, you can reach out confidentially and our team will connect you with the appropriate resources. We do not judge, and we do not pressure players to continue gaming when they have expressed a desire to stop. For Filipino players who need professional guidance, we also point toward national helplines and counselling services that specialise in gaming-related concerns. Your wellbeing matters more to us than any single session.