jiliko Terms and Conditions — Know the Rules Before You Play
These Terms and Conditions govern your use of the jiliko platform. By creating an account or placing any bet, you confirm that you have read, understood, and agreed to everything on this page. Please take a few minutes to go through each section — it covers your account responsibilities, how payments work, what conduct is expected, and how disputes are handled. If you have questions after reading, the FAQ page has additional answers, or you can reach our support team directly.
Last updated: 2025. These terms apply to all registered users of jiliko operating in the Philippines.
Full Terms of Use
1. Eligibility and Account Registration
You must be at least 21 years of age to register and use the jiliko platform, in accordance with Philippine regulations governing online entertainment and betting services. By completing registration, you confirm that you meet this age requirement and that all information you provide — including your name, contact details, and payment information — is accurate and up to date. Each person is permitted to hold only one account; creating duplicate or multiple accounts is strictly prohibited and may result in immediate suspension of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials, and any activity that occurs under your account is your responsibility. If you suspect unauthorised access to your account, you must notify the jiliko support team immediately at [email protected]. jiliko reserves the right to request identity verification documents at any point to confirm eligibility and prevent fraud. Accounts found to belong to ineligible users will be closed and any pending balances handled in accordance with applicable regulations.
2. Deposits, Withdrawals, and Payments
All transactions on jiliko are processed in Philippine pesos (PHP) through supported local payment channels. Deposits are creditedto your account balance once the payment processor confirms the transaction, which typically occurs within a few minutes for most supported local methods. Withdrawal requests are processed within the timeframes stated in the FAQ, and funds are returned to the same payment method used for the original deposit where possible. jiliko does not charge internal fees for standard deposits or withdrawals, though your payment provider may apply their own charges — please check with your provider directly. You may only withdraw funds to payment accounts that are registered in your own name; third-party withdrawals are not permitted under any circumstances. Minimum and maximum transaction limits apply and are displayed at the point of transaction within your account dashboard. Any funds deposited must be used for platform activity and may not be transferred between accounts. jiliko reserves the right to delay or withhold a withdrawal pending verification if there is reasonable suspicion of fraudulent activity or a breach of these terms.
3. Betting Rules and Platform Conduct
All bets placed on jiliko are final once confirmed — you may not cancel, amend, or reverse a bet after it has been accepted by the system. Odds and markets are subject to change up until the point a bet is confirmed, and the odds displayed at the moment of confirmation are the odds that apply to your wager. In the event of a technical error that results in an incorrect price being offered, jiliko reserves the right to void the affected bet and return the stake to your account balance. You are expected to use the platform in good faith; any attempt to exploit system errors, use automated betting tools, engage in arbitrage strategies that abuse promotional terms, or collude with other users is a breach of these terms and may result in account suspension. Live betting markets are subject to suspension at any time if the integrity of an event is in question or if data feeds are disrupted. Results are determined by official sources for each sport or event, and jiliko's decision on the settlement of any market is final. For a full breakdown of sport-specific rules, visit the Sports section.
4. Live Casino Terms
Live casino games available on jiliko are operated through certified third-party game providers whose software and dealing procedures are subject to independent testing and certification. All game outcomes are determined in real time by live dealers and are not influenced by jiliko or any player action outside of the game interface. In the event of a disconnection during a live game, the round will be settled according to the game provider's standard disconnection policy, which is designed to protect the player's position where possible. Players are expected to conduct themselves respectfully in any live chat or interaction feature within the live casino environment; abusive, threatening, or inappropriate behaviour will result in removal from the game and may lead to account suspension. Minimum and maximum bet limits for each live table are displayed before you join and may vary by table and time of day. jiliko does not guarantee the continuous availability of any specific live table, as provider maintenance and scheduling may affect availability. For more information on available live tables, visit the Live Casino page.
5. Account Security and Prohibited Activities
You are responsible for keeping your jiliko account credentials secure and must not share your username or password with any other person. jiliko will never ask for your password via email, live chat, or any other communication channel — any such request should be treated as fraudulent and reported to [email protected] immediately. The following activities are strictly prohibited on the platform: using the account for money laundering or any other illegal financial activity; creating accounts on behalf of another person; using VPNs or other tools to circumvent geographic or account restrictions; and attempting to access or interfere with the platform's systems or data. jiliko employs monitoring systems to detect unusual account activity, and accounts flagged for suspicious behaviour may be temporarily restricted pending investigation. Any funds associated with confirmed fraudulent activity will be forfeited and the matter may be referred to the relevant Philippine authorities. If you believe your account has been compromised, contact the support team immediately through live chat or at [email protected] so that protective measures can be applied without delay.
6. Responsible Gaming
jiliko is committed to providing a safe and responsible entertainment environment for all Filipino players. We offer a range of responsible gaming tools including deposit limits, session time reminders, and self-exclusion options, all of which can be accessed through your account settings or by contacting the support team. Gambling is intended to be an enjoyable form of entertainment and should never be used as a means to generate income or to recover financial losses. If you feel that your gambling habits are becoming difficult to manage, we strongly encourage you to make use of the self-exclusion feature or to seek support from a qualified counselling service. Players who have self-excluded must not attempt to re-register or access the platform through any other means during the exclusion period; any such attempt will be treated as a breach of these terms. For full details on the tools and resources available, please visit the Responsible Gaming page. jiliko takes its duty of care to players seriously and will act on any credible concern raised about a player's wellbeing.
7. Privacy and Data Use
The personal information you provide when registering and using jiliko is collected and processed in accordance with our Privacy Policy, which you can read in full on the Privacy Policy page. We collect only the information necessary to operate your account, process transactions, verify your identity, and comply with applicable regulations. Your data is not sold to third parties for marketing purposes, and we apply appropriate technical and organisational measures to protect it from unauthorised access or disclosure. By registering, you consent to the collection and use of your data as described in the Privacy Policy. You have the right to request access to the personal data we hold about you, and to request corrections if any information is inaccurate. Any data retention or deletion requests should be submitted to [email protected], and we will respond within a reasonable timeframe in accordance with applicable Philippine data protection requirements. For a complete understanding of how your data is handled, we recommend reading the Privacy Policy before completing registration.
8. Limitation of Liability and Amendments
jiliko provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times, as scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability. To the fullest extent permitted by applicable law, jiliko's liability to any user in connection with their use of the platform is limited to the amount of funds held in that user's account at the time the claim arises. jiliko is not liable for any loss of profits, indirect losses, or consequential damages arising from the use of or inability to use the platform. These Terms and Conditions may be updated from time to time to reflect changes in the platform, applicable regulations, or operational requirements. When material changes are made, registered users will be notified via the email address associated with their account, and continued use of the platform after the effective date of any update constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically to stay informed of any changes. If you do not agree with any updated terms, you should cease using the platform and contact support to close your account.
9. Disputes and Governing Law
If you have a dispute regarding a bet settlement, a transaction, or any other aspect of your account, you should first contact the jiliko support team at [email protected] or via live chat, providing as much detail as possible so that the matter can be investigated promptly. jiliko aims to resolve all disputes within a reasonable timeframe and will communicate the outcome and reasoning to you directly. In the event that a dispute cannot be resolved through direct communication with the support team, the matter may be escalated to the relevant regulatory body in accordance with applicable Philippine law. These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines, and any legal proceedings arising from or in connection with these terms shall be subject to the jurisdiction of the appropriate Philippine courts. The English language version of these terms is the authoritative version, and any translation provided is for convenience only. By using the jiliko platform, you acknowledge that you have read and understood these terms in full and agree to be bound by them. For any questions about these terms, contact us at [email protected].
Ready to Play by the Rules?
Now that you know what jiliko stands for and how the platform works, create your account and start playing — sports betting and live casino in PHP, all from your mobile browser.